Terms and Conditions
We accept Visa, MC, American Express and Discover. Net Terms may be offered pending credit review. Prices are FOB Greensboro, NC
All orders are subject to Montes Doggett’s approval.
Once placed, all orders are considered final and may not be cancelled after 10 days. Cancellations must be confirmed in writing by Montes Doggett. Partial shipments will be made when needed. Orders are considered closed when all items have shipped.
All sales are final. We take pride in the quality of our merchandise and satisfaction of our customers. Your order will be carefully processed and packed. All claims for shortages and/or breakage must be made within 5 days of receipt of merchandise. Shipping Charges are not refundable. No returns without written authorization from Montes Doggett. 25% re-stocking fees plus shipping will be charged on all returns or refused shipments.
Please keep in mind that our products are made by hand. Slight variations should be expected.
We will process claims with carrier, for merchandise damaged during transit. We cannot accept claims for damages or breakage during use or general wear and tear. Please refer to PRODUCT CARE for recommended use.
Wholesale and Trade Accounts:
Please register for a wholesale or trade account here. Please allow up to 72 hours for your account to be reviewed and activated.
Some of our items are packed in multiples to limit damage, all wholesale and trade orders must meet case pack minimums.
A $50.00 handling charge will be added to all orders shipped to residential addresses.
If freight is not on our account, an 8% will-call fee will be added to pick-up from our warehouse. Order pick-ups include professional shippers and freight forwarders.
It is the customer’s responsibility to review Product Care Instructions, as well as Damages, Shipping and Returns procedures.
Wholesale Accounts: (verified) Specialty Stores
Brick and Mortar store location is required.
Minimum opening order is $2,000.00. Please note this minimum will need to be met again if a re-order has not been placed in the last 12 months, re-order minimum is $500.00
Montes Doggett will provide MSRP for the retail price of our collection. IMAP (internet minimum advertised price) is expected. Prices are subject to change without notice.
We will make every effort to protect territory for stores approved for wholesale prices. Crossover will be carefully monitored when needed. This protection will not be provided if re-orders are not placed within a 6 month period.
Trade Accounts: All other accounts with a current re-sale license
Accounts without a retail location will be established for trade pricing. We will send ordering requirements and prices, once account is reviewed and approved.