Terms and Conditions

We accept Visa, MC, American Express and Discover. Prices are FOB Greensboro, NC

All orders are subject to Montes Doggett’s approval. 

Once placed, all orders are considered final and may not be cancelled after 10 days. Cancellations must be confirmed in writing by Montes Doggett. Partial shipments will be made when needed. Orders are considered closed when all items have shipped.

All sales are final. We take pride in the quality of our merchandise and satisfaction of our customers. Your order will be carefully processed and packed. All claims for shortages and/or breakage must be made within 5 days of receipt of merchandise. Shipping Charges are not refundable. No returns without written authorization from Montes Doggett. 25% re-stocking fees plus shipping will be charged on all returns or refused shipments.

Please keep in mind that our products are made by hand. Slight variations should be expected.

We will process claims with carrier, for merchandise damaged during transit. We cannot accept claims for damages or breakage during use or general wear and tear. Please refer to PRODUCT CARE for recommended use.

Wholesale and Trade Accounts:

To register for a wholesale or trade account please visit our wholesale website. Please allow up to 72 hours for account to be reviewed and activated.